A part of those was to change our managerial routines to the Holistic Business System, to change our silo mentality and become true leaders.
Laura opened my eyes and made us aware how those below are a reflection of the top. Our strategy deployment and cascade was based on silos and vertical org. structure. This created loads of non-value activities, which encouraged firefighting rather than value creation. After a year of intensive work, we applied Holistic Business Principles in strategy planning, deployment and daily business performance meetings. Now we all have one purpose and the same understanding about value and uniting end-to-end measures.